Last updated: September 1, 2026
Simon & Layan ("we," "our," or "us") operates the website simonandlayan.com (the "Site"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
1. Information We Collect
Personal information you provide to us:
• Name, email address, shipping address, and phone number (when placing an order)
• Payment and billing details (processed securely by our payment providers; we do not store full card numbers)
• Order history and purchase preferences
• Communications with us via email or contact forms
Information collected automatically:
• Device type, browser type, IP address (anonymized where possible), and browsing behavior
• Pages visited, time spent on the Site, and referring website addresses
• Cookies and similar tracking technologies (see Section 3 below)
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders, send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our products, services, and user experience
• Send marketing communications (only if you have opted in; you may unsubscribe at any time)
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations
3. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to:
• Remember your preferences (e.g., language, currency, cart contents)
• Analyze site traffic and usage patterns
• Enable essential site functionality (e.g., checkout process)
You may control cookie settings through your browser. Disabling certain cookies may affect Site functionality.
Third-party services used on our Site:
• Shopify (ecommerce platform) — for order processing and analytics
• Meta Pixel / Google Analytics — for advertising and traffic analysis (you may opt out via device settings)
• Payment processors — for secure transaction handling
4. Information Sharing
We do not sell your personal data. We may share your information with:
• Service providers who assist us in operating the Site (payment processing, shipping, analytics) under strict confidentiality agreements
• Law enforcement or regulatory authorities when required by law
• Third parties in connection with a business transfer, merger, or acquisition (with notice)
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, typically for the duration of your account relationship plus a reasonable period thereafter for legal compliance purposes. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete your personal data
• Restrict or object to certain processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority
To exercise these rights, email us at support@simonandlayan.com.
8. International Transfers
If you are visiting from outside China, please note that your data may be processed and stored in servers located outside your country of residence. We take appropriate safeguards to ensure an adequate level of protection.
9. Children's Privacy
Our Site and products are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance.
11. Contact Us
For questions about this Privacy Policy or our data practices:
Simon & Layan
湖南阅泽龙斯传媒有限公司
Email: support@simonandlayan.com